Me: Hi! {start unpacking the Baby from it's carrier - plopping it on the counter} I brought my machine in back in January for it's annual cleaning {pull out receipt to demonstrate proper documentation} and when I took it out last night for it's first run, nothing happened.
At this point the guy has plugged in my machine and started threading it...
more Me: Oh, the machine ran. It ran and ran and ran. But not one stitch would stick to the fabric. The bobbin thread won't pull up... {and then I kicked it in high gear by pulling out the little strip of fabric with the demo stitches that was brought home with the machine after the cleaning...} I would love to know how you were able to get those stitches on there because it does not want to play with me...
At this point the guy bends down and asks...
Repair Guy: Did you change the needle.
Me (still puffed up): Yes. I broke the other needle after putting the machine in high gear when the stitches would not grab. {Yes. that was a bit embarrassing, like if I sewed faster there was a chance of the bobbin thread rising from the depths of that hole}
He takes the needle off and looks at it... Here my stomach sank, because I had removed that bobbin case gazillion times, re-threaded the machine bazillion times, but..... He turns the needle a 1/4 turn to the left and re-attaches... I knew what was coming... He pulls the little piece of fabric I had brought with me and puts it under the foot... {sigh} the machine just purred and sewed like a charm.
Repair Guy: Ma'am, {don't you hate when they ma'am you with that "you're an idiot" tone - or maybe it was just my imagination} Most sewing machines use the needles with the flat part facing away, but the Featherweights need the flat portion of the needle facing left. If the needle is not just right, it won't pick up the bobbin thread.
God Bless him. He said that in a way that allowed me to save face. Like, "yeah, you're an idiot for not knowing this but most people are idiots and we get this all the time"
Packed my bags, thanked him profusely for having wasted 5 minutes while he heard my rant and headed home.
Well, it seems that when I setup my sewing area so diligently I took the needle off to make sure it was the right size for my project and when I put it back on I turned it around. Can you believe that this was what caused all my frustrations yesterday?
Look how smooth that puppy sews...
All because the flat of the needle needs to face left.
A bit embarrassed here...